Products Support
As a value added products distributor and reseller, we act as the first-tier technical support to serve our customers. Before sales, we provide free consultation service
such that customer could have the solution which fit for the requirement. On after sales, We provide free supporting service through hotline and email.
Beside, we also offer optional on-site services on :
DIGI's products installation and configuration
- OS driver installation and configuration
- Firmware and driver update
- Cabling
SCO products installation and configuration
- SCO OS and applications installation and configuration
- Patches and supplements installation
SCO system migration
- Hardware migrate or OS migrate
- Migration trial and testing
- Migration planning
- Old system backup
- New system install
- Applications and configuration restore
Products maintenance services
- Preventive regular checking
- System info and changes Documentation
- Products re-installation and configuration
- Firmware and driver update (for hardware products)
- Patches and supplements installation (for software products)
- Performance tunning
- Backup and recovery plan
- Trouble shooting and problem fixing
- Helpdesk
Company
AVG